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Digital marketing definition of conversion rate

The percentage of website visitors that reach a given goal, i.e. reaching a specific web page; filling in a contact form; making an e-commerce purchase; registering as a user; subscribing to your newsletter; downloading a free trial; or asking you for more information.

The big question is: do you know what your conversion rate is for specific areas of your digital marketing process?

To increase conversion rates:

  • Increase the amount of website traffic that you receive by using more of the 300 promotional techniques that are available to you
  • Have a website that loads as quickly as possible
  • Write in the language of benefits, not the language of features
  • Pay more attention to your headlines; if they don’t like the headline the rest of the content is a waste of time
  • Pay more attention to the structure of your webcopy; I have spent 30 years studying this and I offer webcopywriting training – how much experience does your website writer (or writers) have?
  • Include social proof i.e testimonial statements, case studies etc
  • Include a guarantee that you will deliver whatever is promised
  • Consider the design of your page: does it work in relation to the conversion that you are trying to achieve? For example, is there too much clutter and too many distractions?
  • Ensure that optin boxes, forms etc are highly visible; ideally they should be visible when the screen loads; if this is not possible include signposting
  • Include more calls to action and make them stronger
  • Minimise the number of fields within enquiry forms
  • Did you know that green is the most effective colour for Buy Now buttons?
  • Test different approaches and variants
  • Continually measure what is working and what isn’t and adjust accordingly
  • You can measure sales, sales enquiries, contact forms filled in, registered users, number of downloads, number of unique visitors, number of pages read and many other things.

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Nigel Temple

Author Nigel Temple

Nigel Temple is a marketing consultant, speaker, trainer and writer. Topics include: AI / ChatGPT, Marketing strategy, Digital marketing, SEO, Copywriting, Mailchimp. Nigel is available to hire for a consultancy meeting, training workshop, speaking event or marketing project. Email: nigel@nigeltemple.com

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